View By
Time Period
Weekly Totals
Total Requests
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Domestic
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International
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Unspecified
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Tickets Issued
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Domestic
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International
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Unspecified
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Requests Resolved
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Weekly Time Averages
Avg Time to First Response
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Quickest
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Longest
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Avg Time to Quote
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Domestic
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International
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Unspecified
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Number of Options Calculation
iThe total options presented per request, calculated by multiplying itinerary options × fare types × cabin classes. For example, 3 itineraries × 2 fare types × 1 cabin class = 6 options presented to the client.
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Domestic
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International
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Unspecified
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Avg Time Per Option
iThe average number of minutes spent preparing each option presented — signifies the time effort per option.
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Domestic
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International
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Unspecified
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Trends
Request Volume — Last 12 Weeks
Time Averages — Last 12 Weeks
New Requests by Day & Time
Low
High